Artificial Intelligence Avatars and Virtual Assistants

A Virtual Agent is a virtual advisor with an integrated artificial intelligence (AI) system, which enables to interact with users, reply to questions using a vocal synthesized audio or textual response. It is the face and the voice behind the central knowledge base, which gives it the ability to provide informations following pre-designed patterns or real time interactions. This ability makes the agent able to give users only the informations they need the most.

It is possible to design specific Advanced AI Functionalities, which provide the agent with a more complex brain, able to learn and to show a wide range of behaviours and functionalities.

Automated Agents can easily cut-off many costs for a company, such as staff wages, transfer or training costs.

The AI system is highly effective, since a unique virtual agent can handle thousands of users simultaneously, and can access huge amounts of data and informations in real time

This technology provides a more immediate and complete customer service, enjoyable, innovative and endearing.

Look, style, voice, behaviour and graphics may be fully customized in order to reflect the Brand Identity, giving it an added value of innovation and efficiency.