OUR VISION

ISN Virtual Worlds has been working intensively on efficient implementation of Intelligent AVATARS for training, marketing and customer care applications.
The most interesting results obtained in AVATARS applications are the ones enhanced with an atificial intelligence module. The AI modules developed by ISN for our AVATARS can be easily integrated with any existing knowledge base. By linking a company’s knowledge structured repository to the AI module of our AVATARS, the artificial agents are able to interact with people and interpret their actions or determine the depth of the information required by a given user. This includes managing access priviledges and recognising different users, to guide them to the relevant information they need. Our intelligent AVATARS can be integrated in different platoforms, including online 3D virtual worlds, but they can also be integrated in various appliances, such as ATM machines or other outdoor interactive displays.
In marketIng applications our AI AVATARS can be powerful assistants for customer care and for guiding customers through the purchasing process, while highlighting special offers and monitoring the users’ reactions or preferences and tastes.
Our Atificially Intelligent AVATARS have a vaste range of applications, they are easy to implement and permit a drastic cost reduction, especially in customer care applications, infomation management and service management.
For more information on our AI AVATAR products and services, please see the solution’s section of our website: AI AVATAR.